Frequently Asked Questions
If you have a problem with your order please notify me within 30 days
of delivery with any claims of defects.
If you have questions about hanging your vinyl lettering please see below for instructions
and answers to some frequently asked questions.
How do I apply my wall design?
Your lettering, also known as wall letters or wall words, will arrive pre-spaced between two sheets of transfer tape.

1- Pencil a couple short measuring guidelines on
your surface and tape (masking tape works well)
the tope edge of your decal to the guideline.
(The tape acts as a hinge to flip up the lettering.)  

2- Flip the lettering sheet upwards and slowly
peel the backing paper off.  Let the lettering rest
on the semi-transparent top layer. (If the lettering
wants to stick to the backing, slowly manipulate
the backing to help the letter stick to the front layer.)

3- Use some kind of hard edger, or plastic scraper,
and firmly rub over the lettering to secure it to your
surface.  Work from the center out on both sides
letting  the edger act as a squeegee over the lettering.

How do I remove bubbles?
Bubbles naturally form under vinyl, especially when applying to glass and mirrors. The best way to remove little
bubbles that don't press out under your vinyl, is by using a little straight pin or safety pin. Just poke a little hole, and
press it smooth.

How do I remove vinyl lettering?
Vinyl lettering is easy to remove with a pair of tweezers or your fingernails.  Just gently lift up the corners and slowly
remove the lettering from your surface.  If you have had the lettering on your surface for a long time, use a hair dryer on
a low setting to soften the letters before removing.  Just go slowly ... for safety!  You'll know how fast you can remove
the letters after the first few are done.

HINTS:  Razor blades work well for removing vinyl off glass and products like Goo-Gone and OOPS! help remove
stubborn, sticky vinyl residue. (Be sure to test a small area first --- these products also remove paint.)

Why is some vinyl hard to hang?
If you are having trouble separating your vinyl from the transfer tape at the time of application, there are really only two
reasons why it might be difficult:

1- The vinyl was cut too deep. The vinyl cutter blade should only lightly score the glossy side of the vinyl backing. If you
see that the blade has cut the backing too deep, ask your vinyl supplier for help.

2- The surface of the wall has poor tactile properties. Vinyl lettering does not adhere well to all wallpapers or flat and
satin finishes. If you are unsure of whether the vinyl will stick to your wall, ask a supplier to send you a couple sample
letters. If they hang well, you know it's safe to hang a finished design. It's a great way for your vinyl supplier to use
those letters that were "messed" up during the cutting or weeding process!

Placing vinyl on glass & mirrors
Using vinyl letters on the glass of your favorite picture frame, a shower door, a glass block, or a beautiful mirror is
quite fun. The interior metallic colors like silver, copper, and gold, have a soft satin-look finish that makes glass and
mirrors quite elegant. Etched vinyl is another fun finish to glass and mirror projects.

1- Always wipe your glass or mirror down well so that dust particles do not create bumps under your vinyl lettering.
Cleaning the glass with a diluted vinegar/water mixture is better than using household products like Windex; the vinyl
tends to stick better.

2- Products such as Rapid Tac and Action Tac (available at local sign shops) can be sprayed on the glass
beforehand. They give you the ability to adjust vinyl on the glass or mirror before it sets, and the ability to press out tiny
bubbles, which naturally form between vinyl and glass. The products then dry clear. It isn't necessary to use these
products because they are a bit expensive, but they do save time and heartache if the vinyl isn't placed just right.

3- To convert a favorite glass-enclosed picture frame into a see-through wall hanging, simply remove the backing and
pull out the little metal holders. Then run a thin bead of clear bathroom caulk along the edge, place the glass on the
adhesive, then run another thin bead of bathroom caulk on the glass, near the edge. With a wet finger, smooth the
caulk and let harden, or cure, for 24-36 hours. Have the frame rest upside down during the "curing" process. Then
scrape the excess caulk off with a razor blade and clean the glass. The surface is now ready to apply viny.